At Aprendey, we don't focus on programs, initiatives, or flavor-of-the-month strategies.
We think a bit differently.
We focus on people to harness the power of elevated excellence.
People are your most valuable asset. Their ability to deliver emotionally engaging and repeatable customer service experiences that generate positive personal recommendations is your only true competitive advantage.
Rivals may simulate what you sell, copy your cost, or mimic your marketing. But, no matter how much a challenger imitates your ideas, they can never reproduce the relationships of consistent customers with your engaged employees. Focusing on your people is not just an organizational imperative. It’s the right thing to do.
SERVICES
Let's work together to take your business to the next level
Onboarding
Learn how to design an effective onboarding process that prepares employees to support your organization's mission, vision, and values.
Culture
Create a culture of elevated excellence - one that intentionally improves the mental, social, and vocational health of employees.
Attrition
Reduce attrition rates by encouraging open communication and accountability to inspire engagement and improve collaboration.
Growth
Drive business growth through improved customer experiences delivered by employees who love what they do and thrive on client success.
STATISTICS
25
Years of Experience
1M
Clients Served
2,000
Employees Developed
$10M
Revenue Growth
ABOUT
Jesse B Good
Jesse B Good helps organizations leverage customer experience marketing to multiply loyal customer relationships. With 20+ years leading front-line service teams and building CX programs, he has facilitated more than one million customer service experiences (and counting). As a CX speaker, service trainer, and business coach, Jesse has helped businesses earn millions of dollars in additional revenue by improving retention, increasing customer spending, and multiplying personal recommendations (the best ‘PR’ you can receive).
CUSTOMER EXPERIENCE MARKETING (CXM)
When optimized, Customer Experience Marketing (CXM) is the most powerful attraction, sales, and retention engine for your organization.
Clients who implement the CXM operating system report consistently earning MORE...
MORE CLIENTS - growth over 30%
MORE LOYALTY - client life-span increase of 50%
MORE SPEND - twice as much per transaction
MORE FREQUENCY - as much as five times more often
MORE VALUE - price increases by as much as 40%
MORE REFERRALS - 50 times the impact of traditional advertising
MORE PROFIT - six-fold ROI on marketing dollars
TESTIMONIALS
OUR HAPPY CLIENTS
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CONTACT
Let’s Work Together
Billings, MT