Optimize Experiences
Multiply Relationships
Drive Revenue
People Skills for Business Performance

How would your company be different if every employee...

Delivered the same quality of customer care as your best service provider?

Felt motivated to make each experience special for every customer?

Understood the lifetime value of your buyers, and then worked to make each customer happy? 

Mission

Grow business revenue by maximizing employee and customer relationships.
 
Aprendey utilizes training and tools based on twenty-plus years of ongoing research in behavioral psychology, social science, and generational studies to offer best-in-class skill development courses including leadership, customer experience, and interpersonal communication. We help organizations drive rapid, sustainable, and measurable change in performance to maximize engagement, multiply relationships, and improve bottom-line results. Clients who have implemented Aprendey solutions report consistently earning More...
More Engagement As much as 40% improvement in employee performance
More Relationships Customer growth over 25%
More Spending Twice as much per customer transaction
More Referrals 50x the impact of traditional advertising
More Profit Six-fold ROI
Jesse B. Good is the CEO of Aprendey and the innovator of Next Generation Customer Experience—a concept merging behavioral science with his personal experience in serving over one million customers. He helps organizations effectively train, maintain, and sustain maximized customer service performance to multiply loyal client relationships and dramatically improve business results.

Happy to Help details proven principles and processes for quickly, effectively, and efficiently training skills to individual customer service providers. This guide combines personal experiences, customer service research, and learner exercises to help your organization cultivate lasting business relationships with an ever-growing customer family.